THE WAY YOU ORDER YOUR REPEAT MEDICATION IS CHANGING
From 1st June local pharmacies will no longer be able to order a repeat prescription on your behalf. We have made this decision with all the surgeries in Hucknall in order to cut down on the waste of unwanted medication and improve patient safety. You will still be able to collect your prescription from the pharmacy of your choice or our surgery.
Please speak to a member of staff for more information about how you can order your prescription in future.
Dr Hannah & Partners
The practice is not a dispensing practice.
Patients can order online, hand their repeat prescription slip to the receptionists, post, or if necessary send a stamped addressed envelope – ask at reception for details.
If you request your repeat prescription by writing to us you must include your name, your address, your date of birth, how you would like to collect your prescription and a full list of items required.
Alternatively you can order online via the link at the top of this page. New users to the service are required to complete a simple registration.
We are sorry that repeat prescriptions cannot be taken over the telephone. This avoids the possibility of mistakes and also leaves the lines open for appointments and emergencies. Plan ahead to avoid running out. If you do not have a repeat prescription computer slip ask at reception for one (as repeat prescriptions will not normally be dispensed without one).
You can collect your prescription from the surgery during normal surgery hours. All prescriptions should normally be available for collection within 48 hours, but can take up to 3 days to process. You can ask at reception for your prescription. Please allow longer if you are relying on the postal service.
Some of the local chemists offer a collection and delivery service for repeat prescriptions. If you use this service please allow 4-5 working days for your prescription to be processed.
If on discharge from hospital your medication has changed, please inform your doctor as soon as possible, as the hospital may take longer to do so.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.