What to do when Torkard Hill Medical Centre is closed
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
If you have obtained your username and password from us you can order your prescriptions online, book and cancel doctors appointments and view your medical records.
If you would like more information about your local pharmacy and when they are open click here
Extra evening and weekend appointments available in local area
You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.
Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.
If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.
Nottinghamshire Help Yourself
The Nottinghamshire Help Yourself site is a partnership between health, the voluntary sector and Nottinghamshire County Council to bring information and advice together in one central place - so people can find the information they need easily.
Click here to go to the Nottinghamshire Help Yourself website.
Monday 23rd December - normal opening hours
Christmas Eve - normal opening hours
Christmas Day - closed
Boxing Day - closed
Friday 27th December - normal opening hours
Monday 30th December - normal opening hours
New Years Eve - normal opening hours
New Years Day - closed
Thursday 2nd January - normal opening hours
Friday 3rd January - normal opening hours
For information about which pharmacies are open over the holiday season please click below:
Surgery closed for staff Education and Training
Please note that the surgery will be closed from 12.30 for staff education and training on the following dates:
Thursday 30th January 2020
Thursday 12th March 2020
If you require urgent medical attention during these times please dial 111.
Your call will be dealt with by the NHS and depending on your condition and its severity you will be
given advice or
asked to attend an out of hours GP service within in Nottinghamshire or
visited by the doctor on call or
asked to attend an Emergency Department within Nottinghamshire
Torkard Matters - Our Practice Newsletter
We publish our practice e-newsletter monthly, it allows us to communicate new services and developments as well as letting you know about current health and community matters. We send e-newsletter to all our Patient Participation Group (PPG) members. If you are not already a PPG member but would like to join our active virtual group please email us on NNESTCCG.AdminTorkard@nhs.net or speak to a member of our reception team.
(Site updated 10/01/2020)