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When We Are Closed

From 18:30 Friday to 08:00 Monday morning, and all bank holidays, emergency calls are handled by "111" and if after assessment you require a face to face consultation you will be directed to the appropriate service provider.

New walk-in centre information 2015

Coming soon: NHS Urgent Care Centre
In October 2015 the new NHS Urgent Care Centre will open at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building).
The centre will offer assessment and treatment for health conditions that are urgent but non-life threatening such as:
 Minor burns and scalds
 Minor head injury with no loss of consciousness
 Skin infections and rashes
 Suspected broken bones, sprains and strains (X-ray will be available on-site)
 Eye infections and minor eye injuries
No appointment is needed; just drop in between 7am and 9pm 365 days a year
The new NHS Urgent Care Centre will replace the existing NHS walk-in services:
 Walk-in service at the Health Centre, Upper Parliament Street
o The walk-in service will end 30th September
 Walk-in Centre, Seaton House, London Road
o The current walk-in service will end on 30th September
o The new NHS Urgent Care Centre will open from the same location on 1st October
For more information please contact NHS Nottingham North and East Clinical Commissioning Group Patient Advice and Liaison Service on 0800 028 3693 or email:

In most instances this is often the NEMS team based at Platform One in the City centre.

This service is commissioned by NHS Nottinghamshire County. A nurse or doctor is always available. If you are asked to attend the NEMS Surgery details are  available on the links below:

Finding NEMS:


NHS 111 service

If you require a doctor outside surgery hours telephone 111.

Call 111 when it's less urgent than 999

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it:

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

In a genuine emergency you should call 999.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website