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Clinical Commissioning Group People’s Council


Torkard Hill Medical Centre is part of the Nottingham North & East Clinical Commissioning Group (NNE CCG), which is responsible for planning and buying NHS Services and ensuring the quality of local healthcare within its area.  The NNE CCG is also a vehicle for implementation of Government initiatives aimed at supporting and delivering those services.  


In broad terms the People’s Council element of the CCG exists to capture patients’ views on developments and services. To deliver this aim the group comprises representation from each GP Practice through the Chairs of their Patient Participation Group (PPG). Not all Practices currently send a representative but most do. There are also representatives from other key areas such as carers.


The People’s Council Chair is a Lay Member of the CCG. NHS officers who have the specific role of supporting patient participation also attend. In addition, other NHS officers and staff leading different aspects of development are invited to make presentations and share information to enable patient representatives to share this with their PPG and help make informed responses, which in turn aids decision making in the CCG.


More information about the CCG, its membership and its functions can be found on their website:


The following extract is taken from the NNE CCG website and refers specifically to the role of the People’s Council:

The People’s Council

The People’s Council meets monthly and is accountable to the Governing Body as a Committee with delegated responsibility, has been established to provide assurance to the NNE CCG Governing Body that all decisions made by the CCG have been informed by the appropriate level of input from patients, carers’ and communities.

The People’s Council is responsible to the patients and communities within NNE by supporting the CCG to deliver against its duties as listed below.

The duties that the NNE CCG Governing Body that has partly delegated to the People’s Council includes the following:

  • To make arrangements to secure public involvement in the planning, development and consideration of proposals for changes and decisions affecting the operation of commissioning arrangements.
  • To promote the involvement of individual patients and their carers about their healthcare.
  • To promote the involvement of the public and local communities in decisions relating to the prevention or diagnosis of illness, service delivery and care pathways.
  • To support arrangement to promote patient and public involvement having regard for the need to reduce inequalities, promote innovation, improve access and promote and protect patient choice.

- See more at:

**UPDATE 7th Sept 2015**

see attached update from our PPG Chair:

People's Council Update Sept 2015


Torkard Hill Medical Centre Patient Participation Group


Under the terms of reference for setting up a PPG, the Practice Partners agreed the broadest audience would be achieved through a virtual group. The membership is high and as such gives a better representation of views than might be achieved through meetings alone.


The Chair of the PPG has the responsibility to act as a conduit between the CCG People’s Council and the wider patient audience. Our aim is to share information and keep our patients informed about services and developments in their CCG area.


In addition, the PPG is a route for patients to feedback their views to the Practice and the CCG on the services they receive and to make constructive suggestions to improve those services. The focus is getting the best services for everyone across the Practice and the CCG area. It is important to keep a broad view and to use only personal experiences to illustrate issues and aid development; importantly, not to personalise agendas around individual cases.


Through surveys and feedback PPG members contribute to the Practice development planning; Action Plans are produced and can be evaluated against development priorities. The cost of implementing actions is key and will inevitably affect the timescale and response.




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