What you need to do
Current government advice recommends three actions to ensure we protect each other from the spread of coronavirus:
- Wash hands keep washing your hands regularly
- Cover face wear a face covering in enclosed spaces
- Make space stay at least 2 metres apart - or 1 metre with a face covering or other precautions
If you have any of the following coronavirus symptoms:
- A high temperature
- A new, continuous cough
- A loss of, or change to, your sense of smell or taste
You must ring 119 or visit https://www.gov.uk/get-coronavirus-test and order a test.
For further information regarding coronavirus including local restrictions in your area please visit https://www.gov.uk/coronavirus.
NHS Covid-19 App
The new NHS COVID-19 app, now available to download for free in England and Wales, is the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community.
The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. It uses proven technology from Apple and Google, designed to protect every user’s privacy.
📱 Download now from:
➡ Google Play Store: https://play.google.com/store/apps/details...
➡ Apple App Store: https://apps.apple.com/us/app/id1520427663
Find out more: https://covid19.nhs.uk
Coronavirus Frequently Asked Questions (FAQ)
Q: How do I get a Covid-19 test?
A: Ring 119 or visit https://www.gov.uk/get-coronavirus-test
Q: I have a cough but no fever or changes in smell or taste – it can’t be Covid-19, can it?
A: The current guidelines are ANY of persistent cough OR fever OR change smell/taste. You do not have to have all three.
Q: Why do I have to isolate? I feel fine otherwise!
A: Isolation is the ONLY way to stop the spread, and avoid infecting others – some of whom may not be fortunate to be able to clear the virus themselves. You MUST isolate if you have any symptoms of possible Covid-19, and you must not wait for a test before doing so.
Q: Is there a cure for Coronavirus?
A: At present, there is no cure for the virus, nor is there a vaccine. Treatment is supportive until you clear the virus. Antibiotics don’t treat viruses. The annual flu vaccine does not protect you from coronavirus.
Q: I have a number of health problems. My employer wants to know if I am at risk and what do I do with work?
A: It is your employer’s responsibility, not your GP, to make any relevant work related risk assessment. Employers should refer you to their occupational health teams if they are unsure.
Q: Do I need a sick note if isolating?
A: You do not need a doctor’s sick note and GPs will not be issuing these. If your employer requires a note, you can download one from https://111.nhs.uk/isolation-note/
Q: How do you know if my cough is Covid-19? It feels like my asthma, flu or common cold!
A: It is very difficult to tell, in both adults and children, if your cough or fever is related to Covid-19 or something else. We appreciate the consequences of needing to isolate and the difficulties getting a test, and often we are hearing patients trying to persuade themselves it’s something else - however the safest thing if unsure is to isolate, and arrange a test!
Q: I am medically exempt from wearing a face covering; do I need a letter from my GP?
A: You do NOT need a letter from your GP, and the practice will not be providing these. All the information about exemptions, including printing out your own cards, can be found at https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own
Q: I have tested positive for Covid19 and have completed my 10 days isolation, but still feel unwell. What do I do?
A: We would ask you to ring the surgery so that the emergency doctor can speak to you about your ongoing symptoms. In addition, if you require further time off, we will also issue you with a sick note.
Q: I am under the hospital, and due to Covid19, my appointments, tests and procedures have been cancelled. I am unhappy, what can I do?
A: We would ask you to first discuss your concerns with your responsible doctor at the hospital; you can contact them via their secretaries, and the details can be found on your clinic letters. If you do not feel your concerns have been answered, you may speak to the Patient Advice and Liaison Service (PALS) - each hospital has these and can be reached via the hospital switchboards. We do appreciate that the NHS has had to make incredibly difficult decisions during this pandemic, and only the hospital can prioritise your case where clinically necessary.
If you have an appointment to see a doctor in the "Isolation Room"
If you have an appointment to see a doctor or nurse, with possible Covid19 symptoms, you will be seen in the isolation room. Please do not use the main entrance.
If driving, please park in one of the 2 allocated bays in the staff car park.
Please wear a face covering and ensure social distancing.
The doctor or nurse, when ready, will ring on your mobile phone.
When ready to be seen, please walk to the isolation room entrance, which is a short walk further into the staff car park. A picture of the entrance is below:
Information about national lockdown starting Thursday 5th November:
NHS Volunteer Responders
- avoid busy places by collecting their shopping, medicines and other important items
- have regular contact with other people by making regular friendly phone calls
- get to medical appointments by giving lifts