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Wuhan Novel Coronavirus

Wuhan novel coronavirus (WN-CoV) is a new respiratory illness that has not previously been seen in humans.  The risk of getting the illness in the UK is low.  For more information about the Wuhan Novel Coronavirus please click here.  

What to do when Torkard Hill Medical Centre is closed

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

 

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Click here to go to: SystmOne Online

If you have obtained your username and password from us you can order your prescriptions online, book and cancel doctors appointments and view your medical records.

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Pharmacy Information

If you would like more information about your local pharmacy and when they are open click here

Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

Need help

Nottinghamshire Help Yourself

The Nottinghamshire Help Yourself site is a partnership between health, the voluntary sector and Nottinghamshire County Council to bring information and advice together in one central place - so people can find the information they need easily.

Click here to go to the Nottinghamshire Help Yourself website.

Staff training

Surgery closed for staff Education and Training

Please note that the surgery will be closed from 12.30 for staff education and training on the following dates: 

Thursday 30th January 2020

Thursday 12th March 2020

If you require urgent medical attention during these times please dial 111.

Your call will be dealt with by the NHS and depending on your condition and its severity you will be

  •  given advice or

  •  asked to attend an out of hours GP service within in Nottinghamshire or

  •  visited by the doctor on call or

  •  asked to attend an Emergency Department within Nottinghamshire 

Torkard Matters - Our Practice Newsletter

We publish our practice e-newsletter monthly, it allows us to communicate new services and developments as well as letting you know about current health and community matters.  We send e-newsletter to all our Patient Participation Group (PPG) members.  If you are not already a PPG member but would like to join our active virtual group please email us on NNESTCCG.AdminTorkard@nhs.net or speak to a member of our reception team.

(Site updated 11/02/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website